1. Collection of Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for custome1r support. In this Privacy Policy, we refer to any information that can uniquely identify an individual as “Personal Information.”
| Type of Information Collected | Purpose of Collection | Source of Collection | Disclosure for a Business Purpose |
| Order Information | To fulfill your order (processing payments, arranging shipping, providing invoices/order confirmations). | Collected directly from you. | Shared with our payment processor, shipping partners, and fulfillment companies in Pakistan. |
| Contact Information | Providing customer support, communicating about orders, and marketing (with consent). | Collected directly from you (Name, Shipping Address, Email, Phone Number). | Shared with customer service platforms and email marketing providers (if applicable). |
| Device Information | To load the Site accurately for you and to perform analytics on Site usage to optimize our platform. | Collected automatically using cookies, log files, web beacons, and tags. | Shared with analytics partners (e.g., Google Analytics). |
2. Minors
The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
3. Sharing Personal Information
We share your Personal Information with third parties to help us provide our services and fulfill our contracts with you, as described above.
- Service Providers: We use third parties to power our process payments (e.g., EasyPaisa, JazzCash, Bank Transfer/Credit Card Processors).
- Shipping & Fulfillment: We share your Name, Address, and Phone Number with local courier companies in Pakistan to facilitate delivery of your organic and sustainable products.
- Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
4. Use of Cookies
We use cookies to enhance your browsing experience, store cart information, and provide personalized marketing. A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site.
- Most web browsers automatically accept cookies, but you can choose to set your browser to remove or reject cookies. Please note that if you choose to block cookies, it may affect your user experience and prevent you from completing a purchase on our Site.
5. Your Rights
If you are a resident of Pakistan, you have the right to access the personal information we hold about you, to port it to a new service, and to ask that your personal information be corrected, updated, or erased. If you would like to exercise this right, please contact us through the contact information below.
6. Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. This is necessary to maintain business records and comply with tax laws.
7. Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. The current version will always be posted on this page.